Help & AI Integrator
Your one-stop guide to mastering SocialEcho — from training your Echo to crafting high-impact, non-repetitive content that fits your brand.
Getting Started
1) Create your account
Choose Starter or Pro. Starter includes a 1-day trial.
2) Train your Echo
Open Train and add brand voice notes, audience, examples, and preferred topics. The more you add (even short snippets), the better the results.
3) Generate your first posts
Go to Planner → Generate. Start with a short objective (e.g., "weekly tip about social media outreach for MSPs").
4) Refine drafts quickly
Use short instructions like:
5) Publish & learn
Your edits and feedback ("Good / Needs work") teach your private model — learning is per-user only.
Using the Generator (Prompt Tips)
Keep prompts short + specific, then iterate. Examples:
Layer prompts for fine control: start broad ("tone: authoritative") then add specifics ("include 1 statistic and a CTA to comment").
Style presets that work well
Improving Drafts & Preventing Repetition
Your Echo adapts from your edits + feedback. To stay fresh:
- Ask for variations: "Give me 3 different angles"
- Rephrase stale lines: "Rewrite with a playful tone"
- Rotate post structures (hook/story/list/FAQ/mini-case)
- Use negative edits: "Remove buzzwords", "Less hype, more clarity"
If something keeps repeating, say:
"Avoid reusing the phrases: {list} in this and future drafts."
Account & Billing
Manage everything under Account (Starter/Pro only):
- Change plan (upgrade/downgrade)
- Cancel / Reactivate
- Update card and download invoices
- Email preferences and security (password & 2FA)
Billing is handled via Stripe's secure portal.
Need help? Email support@socialecho.ai.
AI Integrator Assistant
Use the floating Help & AI button any time.
It can:
Try these quick prompts:
Still need help? Contact Support